People in your Canvas course: Roles and permissions
The Canvas role you have been assigned enables various features and permissions in Canvas.
Roles and permissions
Your assigned Canvas role can vary between courses. The accompanying role permissions will determine the features and content available to you. The People page displays all information about the users in your course and what roles they have been allocated.
Video: How to find a user or a course in your account.
Course roles
It is possible to have more than one role in a course. One role does not supersede another; rather the permissions from each role are combined.
Course Access Coordinator
- Primary use: Course support role.
 - Permissions: Can add and remove users (except students) and view a list of course users.
 - Limitations: Can do nothing more than add or remove users.
 - SET evaluation: Not included in SET evaluation.
 
Please note: Having the Course Access Coordinator role alone does not allow you to edit/add/delete content in the course. You need to assign yourself an additional role to do this.
Teacher
- Primary use: Teacher assigned to teach a class.
 - Permissions: All course-level permissions, including the ability to add, edit, delete and publish course content, view and edit grades, publish the course and edit course settings.
 - Limitations: Cannot assign or modify any course roles.
 - Included in SET evaluation.*
 
* Only people with the Teacher role are included in the SET evaluation, therefore ALL teachers who are eligible for SET should be given the Teacher role. For example, course directors should be given the Teacher role as well as the Course Director role.
Course Director
- Primary use: A course director overseeing a course.*
 - Permissions and limitations: The same as teacher role.
 - Not included in SET evaluation.*
 
* There should only be ONE person with the Course Director role in any given course. Course directors who are eligible for SET evaluations should also have the Teacher role.
Teaching Support
- Primary use: Professional staff supporting a teacher in a course.
 - Permissions and limitations: The same as Teacher role.
 - Not included in SET evaluation.
 
Teaching Assistant
- Primary use: Teaching assistants (TAs) assigned to a specific course or class section. Suitable for tutors or markers.*
 - Permissions: Can create and moderate discussions and collaborations, view course content, view and edit grades.
 - Limitations: Cannot create or edit course content, manage assessment or course sections.
 - Not included in SET evaluation.
 
* If a TA has been added to the course, then the TA and teachers have the same access for marking purposes. However, if the TA is added to a specific section of the course (e.g., a cross-listed course), then the TA will only have marking access to that section.
Observer
- Primary use: Individuals who need to monitor the course (read-only access).
 - Permissions: Can view course content until the course end date. Can view published assignments and discussions,* regardless of whether you have set an ‘available from’ date for sometime in the future.
 - Limitations: No permission to edit course content, participate in course activities, view or edit grades.
 - Not included in SET evaluation.
 
* As an exception to the rule, observers cannot view Canvas discussions for courses within the Faculty of Medical and Health Sciences, due to the potentially sensitive nature of the conversation.
Warning: Students with Observer role
There are at least three scenarios that have lead students to be added as observers to a course:
- Students who are notetakers for other students, but are not a student themselves in the course.
 - Students who are having problems with their course enrolment at the start of semester.
 - A student may have taken the course before and they want to (re)take the exam.
 
If students have problems enrolling at the start of semester, course directors may be tempted to ask their course access authoriser to grant them an Observer role, until their enrolment is sorted. However, this is not ideal so proceed with caution!
Important: Observer role MUST BE REMOVED once they have been assigned the Student role within your course because observers have access to published quizzes and assignments, pages and modules, regardless of whether you have set an ‘available from’ date or ‘lock until’ date for sometime in the future. Course coordinators can use a provided workaround to remove the observer role from a student in the course.
Important: Observer role MUST BE REMOVED once the course ‘census date’ has lapsed (i.e., the grace period for paying course fees and moving between courses has ended), regardless of whether their student role has been assigned or not. Otherwise you are essentially allowing them free access to a course that they may not be entitled to.
Finally, if courses include users with the Observer role, teachers are advised to avoid publishing assignments or date-specific course information in advance of its release date.
Students
Bulk upload process: Course access for students
Students are automatically enrolled via Student Services Online. Students cannot be added or removed from for-credit courses (timetabled course shells) by the teachers. The student needs to follow up with Academic Services.
- Permissions: Can view course content, engage in all course activities and submit assignments.
 - Limitations: Cannot manipulate settings for a course.
 - View and evaluate interactions between you and your students with a student interactions report (accessible from the People or Grades page).
 
Tip: Teachers can view a printable list of enrolled students with their University of Auckland ID photos via the Course Roster.
Course Designer
- Primary use: Content providers and other instructional support.
 - Permissions: Can create and publish course content, discussions, announcements, assignments, quizzes and other content features. Can publish the course.
 - Limitations: Cannot assign roles, edit grades, manage course sections or view the gradebook.
 - Not included in SET evaluation.
 
System roles
Staff that require a higher-level access to support faculty processes can request access through the portal: request Canvas account level access. Approval will be sought from your Director of Faculty Operations (DFO).
Video: How to run reports in your account.
Faculty administrator
- Primary use: Professional staff who manage Canvas course sites on behalf of teachers.
 - Permissions: All account permissions, including the ability to view course statistics, course/grade change logs and notifications. Also has all course-level permissions to create/manage courses, course content, learning outcomes, course events, assignments, view/edit grades and view usage reports.
 - 
Approval for this system level role must be given by an Associate Dean or Director of Faculty Operations (DFO). Each faculty may have up to five faculty admins (not including Associate Deans). Each school/department may have up to three faculty admins for their Canvas school/departmental subaccount.
 
Monitor
- Primary use: Staff in academic services and student support roles.
 - Permissions: Can monitor course content and student progress across a number of courses. Has most account permissions, including the ability to view course statistics, course/grade change logs and notifications. Can view the list of users, course content, discussions and course analytics, question banks and send messages to entire classes/individual users.
 - Limitations: Cannot access the Gradebook and does not have permission to create/manage course content, assignments, events, view/edit grades or to add/manage teachers, TAs or course designers. Cannot manage observers.
 
Reviewer
- Primary use: Staff in academic services and student support roles.
 - Permissions: Can review and monitor course content and student progress across a number of courses. Has most account-level permissions, including viewing course statistics, course/grade change logs and notifications. Has access to the Gradebook and can view the list of users, grades, course content, discussions and course analytics, question banks and send messages to entire classes/individual users.
 - Limitations: No permission to edit grades, create/manage course content, assignments, events or to add/manage teachers, TAs or course designers. Cannot manage observers.
 
Attaining access to Canvas
Video: How to add people to a course in your account.
Request access to a course
Access to Canvas courses is provided via three processes:
- Bulk upload process
 - Submitting a Staff Service Centre request form
 - Through faculty admins (primarily course access coordinators)
 
For staff who haven’t been added to a course through the ‘bulk upload’ process, course access coordinators will add these staff members with the required role. Please submit: request Canvas course access. This automatically goes to your designated course access authoriser.
Request course access for a visitor
Occasionally, people who are not affiliated with our institution require access to a Canvas course, for example, a laboratory intern requiring access to training materials. In this case, see:
FAQs
When do staff have access to a Canvas course for the next year?
Please see the Knowledge Base article for this topic.
As a staff member, how do I get access to a Canvas course?
Courses access authorisers (CAAs) are a Group Services team who are nominated by their faculty to approve or provide bulk access for people in Canvas courses. View the list of course access authorisers for your area.
Twice a year CAAs will use the Staff Access Upload Tool in their Canvas Management Console to 'bulk upload' instructors (teachers, teaching support staff etc.) to the course shells within their area, including course access coordinators for the various courses. The recommended timeframe for this process is:
- For the first half of the next academic year (Summer School, Semester One, Quarter One, Quarter Two) the suggested timeframe is November to December.
 - For the second half of the current academic year (Semester Two, Quarter Three, Quarter Four) the suggested timeframe is April to May.
 
If you haven't received access as part of this process, you should ask your course access coordinator in the first instance to add you to the course; look for your course access coordinator in the list of people in your course. Alternatively, please raise a request with your course access authoriser.
To understand what role type you should request, please review the various role types.
As a course access coordinator, how do I grant other staff access to a Canvas course?
- Go to the Canvas course and click the People menu item.
 
- Click the Add People button.
 
- Search for a staff member via email address, login ID, or SIS ID.
 
- In the Role drop-down menu, assign the person a role for the course based on available course roles.
 - In the Section drop-down menu, assign a person to the default title section of the course.
 
- For any course access, always provide access by selecting the course section that includes both the course code and the course title.
 

Canvas' add person to course screen showing the course section drop-down. Highlighted is A C C T G 222: Accounting Information Systems.
- For cross-listed courses, look for the A/B section; this will avoid problems later. For example, if a teacher was only added to the A course, they would loose access when the course term ends mid-year, even thought they would still required access to the end of the B term.
 

Canvas' add person to course screen showing the course section drop-down. Highlighted is S O C W O R K 734 A/B: Professional Social Work Research in Practice.
- Click the Next button.
 
For more detail, please see the Canvas Instructor Guide for this topic.
Can I get access to a past course that is read-only ?
After logging into Canvas, in the global navigation click the 'Courses' link, then select 'All Courses' and scroll down to 'Past Enrolments'.
For more information about accessing your courses, visit the Instructure Canvas guide.
If you need access to a past course, as you are teaching the current course, contact the course access authoriser (CAA) for your area (e.g., via Staff Access enrolment tool or directly in Canvas if they are the Faculty Admin).
I have interns or visitors who do not have a University login, how do I enrol them as students in my course?
Only those with a UoA identity can have a Canvas account. 'LMS affiliation' is then added to their profile so they can be granted access to a course.
- Please ask any visitors to self-register for a UoA identity and then send you their assigned username and ID. Ask them to visit: how to register with the University.
 - Request Canvas assistance for teaching and provide your visitors' usernames and IDs in the notes field of the request form (this can be done as a bulk request). Ask to have them added to the Canvas Ad Hoc User Group; this adds 'LMS affiliation' to their profile. Also explain the reason and duration for their access.
 - Once they have LMS affiliation—an overnight process—your course access coordinator can add them to your course as students, but only for manually created courses. For credit-bearing courses, course access coordinators (and course access authorisers) can only add staff roles.* Find out who your course access coordinator is via the People section of your course.
 
With 'LMS affiliation', your visitors can also view any courses published with institution level access. See: Manually created courses.
*Note: For credit-bearing courses, students have to enrol through Student Services Online.
I am ready to set up my Summer School course but I don't have access to it yet.
In this case, please create a dummy course in Canvas; see How to create dummy course. Please name the dummy course appropriately so that you are able to distinguish it from the official course when you are given course access.
Once the official course has been created and you have access, import the content of dummy course into the official course. See: How do I import content from another Canvas course?
How do students get access to the Academic Integrity course?
All new students are 'bulk enrolled' into the Academic Integrity course in Canvas (ACADINT A01) by Academic Services. If a student has somehow missed out on being enrolled, course access authorisers can enrol them retrospectively. Please email the student's username and ID number to: academicintegrity@auckland.ac.nz.
How does the Observer role in Canvas interact with restricted assignments?
The Observer role in Canvas plays a crucial role in providing access to course content, including assignments.
- Observers cannot view assignments that are unpublished, ensuring confidentiality until the teachers makes them accessible.
 - Published assignments, even if locked or restricted with availability dates in the future, are visible to observers, allowing them to preview upcoming assessment tasks.
 - Observers receive email notifications for published assignments and new assessment updates.
 - In specific scenarios, students with pending enrollment may be granted observer access when there are delays in CS9 official enrolment and the course has already started.
 
It is imperative to remove the Observer role from a student once they are officially enrolled to prevent unauthorised access to restricted assessment information. Similarly, remove observers once the course ‘census date’ has lapsed (i.e., the grace period for paying course fees and moving between courses has ended), regardless of whether their student role has been assigned or not. Otherwise you are essentially allowing them free access to a course that they may not be entitled to. Course coordinators can use a provided workaround to remove the Observer role from a student in the course.
This comprehensive approach ensures the integrity of data security and promotes a streamlined process for teachers and coordinators.
GTAs in my course report that Canvas is not sending notifications to their email address.
Canvas always prioritises a staff account (@auckland.ac.nz) if it exists, even if another email address is prioritised in their Identity profile. Therefore, if a Graduate Teaching Assistant has been provided with a staff email address, all Canvas emails will be going there instead of their student account.
They can access their staff email directly via the Microsoft Office site:
- Go directly to outlook.office.com.
 - Enter your staff email address if prompted.
 - Log in at the Single Sign-On screen.
 
Once in, they might like to set up a forwarding rule to send all messages to their preferred email address.
Read the Knowledge Base article for more information about staff email.
Support
Check out our learning technology support page to find out what options are available for Canvas.
See also…
Page updated: 04/11/2025 (added FAQs)




