Examiner FAQs
Some of the common questions that arise at exam time.
What is the allocated time for the exam?
Assessment Services will set the exam time according to the examinations timetable. They will also allocate extra time for students who meet the requirements for special conditions. Students can find out their exam times from the instructions on the University website.
What about students who have been granted extra time?
Student Disability Services advise teaching staff of any students in their courses with approved special conditions. Please refer to the settings for granting extra time for attempting a Canvas Quiz or an Inspera test.
Where can I see information about preparing online exams using Inspera?
Please visit the page on using Inspera; it includes pedagogical guidelines and how to prepare students. Note also that there is an Inspera Online Assessments Hub for staff, along with a page of frequently asked questions.
What is the process to have the Inspera online exam published to students?
Please visit the page called Inspera exam process for teachers.
Assessment Services will create the link to the exam in your Canvas course, one day beforehand and will inform the examiner/nominated contact once this has been done. If there are any issues please email results@auckland.ac.nz
What information is there about marking in Inspera?
Please visit the Information for Inspera graders.
How do I get access for a GSA or Examiner to SharePoint?
Please email results@auckland.ac.nz. This issue may arise from incomplete course nominations.
What are we doing about requests for out of time assessments and aegrotats?
Please familiarise yourself with the process for students to apply for an alternative time or location, or an aegrotat.
Visit: Special conditions and aegrotats.
What is the process for students to request a recount for an exam?
Please review the process for exam recounts.
What about copyright for exam materials?
The Copyright Act (section 49) allows anything to be copied for examination purposes. Examinations include any work which counts towards a student’s final grade in a course. This can involve setting questions, communicating the questions to candidates, or answering questions. For example, if staff would like to use images from a journal article for their assessment questions, this will not infringe copyright.
The exception does not allow the work to subsequently be made publicly available. For example, a thesis will need to be checked for copyright compliance before being uploaded into the University’s research repository.
Read detailed guidelines on the University’s copyright page.
What is the process for suspected misconducts identified in online exams?
The normal policy and processes for academic misconduct—as per the Student Academic Conduct Statute—applies to exams conducted on-campus or online. Examiners or their delegates can submit an academic integrity breach allegation report to the Academic Quality Office via the Academic Integrity Breach Reporting Form.
What should a lecturer's response be if students go directly to them with any queries during the exam period?
If a student contacts their lecturer with any query, they should be directed to the Contact Centre: studentinfo@auckland.ac.nz or call Auckland: 09 373 7513, New Zealand: 0800 61 62 63, or International: +64 9 373 7513.
Can I expect my students to use specialised software during an online exam?
The use of specialised and/or additional software must be approved by the Associate Dean (Learning & Teaching or Academic) before writing the assessment tasks.
Page updated 08/04/2025 (content moved from tests and exams page)