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  8.  — Request a new app/LTI integration

Request a new app/LTI integration

Explore these options for requesting additional Canvas apps/LTI integrations for tools that are not currently supported by the University.

Introduction to Canvas LTI

Learning Tools Interoperability (LTI) is a standard that enables the integration of third-party tools, apps, and data services into Canvas. This integration enhances Canvas’ functionality and enriches the learning experience for students. Lecturers can incorporate a variety of external applications seamlessly into their Canvas courses, providing students with interactive and diverse learning resources.

App/LTI software requests

These options ensure that you can integrate LTI tools into your teaching practice and that student and staff data security and privacy are protected. Any software that integrates into Canvas must adhere to the University’s Privacy Policy and IT Security Policy.

Option 1: TeachWell Consult

Software licensing costs: No

If you are exploring technologies to enhance your teaching and are unsure about the tools supported by the University, a TeachWell Consult is an excellent starting point. Our learning designers, who specialise in educational technology, will assist you in understanding and utilising existing technologies to improve your teaching practices. They offer tailored recommendations through a technical and pedagogical lens.

Available LTI tools

Visit the Canvas LTI tools and learning technologies to support teaching pages for a list of supported tools at the University and their pedagogical applications.

Book a consultation

Complete the TeachWell Consult request form to schedule a meeting with a learning designer. Select ‘Digital Learning and Teaching Tool Choices’ and provide details about your needs. A learning designer will contact you to arrange a consultation.

Option 2: LTI request via ticket

Time estimation: up to 6 months | Software licensing costs: May apply
If you have a specific tool in mind for integration into Canvas that is not currently supported, you can request it through our LTI process. This approach allows for the addition of new technologies into your teaching environment.
LTI Roadmap

Submit a request

Fill out the , and the Learning & Teaching Enterprise team will review it. The form can be submitted by academics, heads of faculties, or learning designers and should indicate whether the LTI is for an individual course, a faculty, or at the Canvas account level.

LTI Roadmap (text version)

The integration process involves several key steps:

  1. Information Gathering: Fill out the LTI request form with details about the specific needs, objectives, and expected outcomes.
  2. Review by L&T Team: The L&T Enterprise team will assess the LTI’s functionalities, documentation, vendor details, terms, privacy and security policies, licensing, and user support.
  3. Vendor Communication: The L&T Enterprise team establishes technical contact with the vendor to clarify any missing documentation and verify the support process.
  4. Testing in Canvas Environment: The LTI will be enabled for testing in the Canvas Test or Beta environment. Note that the Canvas Test environment is refreshed every third week of the month.
  5. Documentation: The L&T Enterprise team will create detailed documentation for the LTI configuration, including an application wiki page setup.
  6. Security Testing: The L&T Enterprise team will conduct internal security scans in collaboration with the IT security team to ensure compliance with security and privacy standards.
  7. Launch Preparation: Upon receiving the authority to operate, the L&T Enterprise team determines the launch date and configures the LTI in the Canvas production environment for final testing.
  8. Monitoring and Updates: The L&T Enterprise team monitors for updates or new feature releases related to the LTI, and continues to test and communicate these in the TEL monthly meeting and on the Teachwell Digital website.

Option 3: Contact Business Relationship Manager (BRM)

Time estimation: up to 6 months | Software licensing costs: May apply

For software considerations without an available LTI, or if you’re uncertain about the next steps, your faculty’s BRM is your go-to resource. They offer guidance and support in finding suitable tools and technologies for your teaching needs. BRMs also facilitate vendor liaisons, privacy and security considerations, and assist with the University of Auckland Single Sign-On implementation and testing.

Please be aware that the cost associated with new software may be the responsibility of the faculty or department making the request. As with step 2 above, keep in mind that new software requests can take up to 6 months to implement.

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Page updated 21/08/2024 (page added)

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